It is a known fact that the food delivery business has never been in the downturn since its launch in the on-demand market. On-time delivery and user convenience are the two main factors due to which this industry is flourishing. More than 87% of the people in the US stand witness for the fact that ordering food via an online app is more preferable than finding a suitable restaurant and traveling there as they feel it highly time-consuming. It is also estimated that the online food delivery market will reach $32 billion by the year 2020. Since the market is getting more competitive with each passing day, it would be wise to launch your venture similar to UberEats as soon as possible.
Choose the apt business model for your business
Your food delivery venture can be built based on three business models available. You have to opt for a model that best suits your business requirements and ideas.
This business model will be apt for a restaurant that wants to launch its own food delivery app. They can manage delivery and maintain their stocks efficiently. Several well-established brands have an individual app built for it.
If choosing this model, then you can provide a common platform for users and restaurants. Customers can order food from any available restaurant via the online app. Food outlets or restaurants will accept orders and deliver the food to the specified location. You will receive a commission for each order placed through the app.
Logistic support model:
With this model, you can provide an efficient UberEats clone app using which customers can place orders, restaurants will accept it, and you will provide delivery executives for delivering the food.
Prime feature-set of an on-demand food delivery app:
The food delivery app has four distinct panels and respective features that are listed below:
Social media account login:
Users should be able to log in with any one of the social media handles such as Facebook, Twitter, etc.
Customers can also use the advanced search filters available in the app to find a restaurant or food item of your choice.
Users are displayed with pictures, price, and other specific details of food items to help them choose quickly.
Add to cart:
Users can add food items of their choice to the cart and proceed to checkout.
Once the items have been added, the total bill, including the delivery fee, will be displayed on the app.
Customers will be able to track delivery executives’ location when a request is being served with this real-time tracking feature.
Chat and call facility:
Customers can use this feature to communicate effectively with the support team or delivery executives.
Secure payment gateways:
The app will have multiple secure payment modes that will help users pay for their food delivery orders.
The status of the food delivery orders will be updated to users via push notifications at regular intervals.
Reviews and ratings:
Customers can rate the food delivery service and provide suggestions if required in the form of reviews.
Delivery executive app:
Delivery executives can register easily with the app and submit certain documents to the app for verification purposes.
Delivery executives can accept user requests after they obtain approval from the admin. They can also reject requests based on a fixed set of parameters.
Access to details:
Delivery agents should be able to view the live location and contact details of users while serving their requests.
They can choose the working hours based on their convenience. The number of hours worked will be recorded in the app.
Delivery executives will have a slide bar to display their status as Available/Not available. If they are unavailable, user requests will be sent to the next nearest executive.
They should be able to view their daily or weekly earnings with the help of the earnings monitor available in the app.
Delivery executives should also be able to update the status of the order to users and restaurant owners via push notifications.
Restaurant owner app:
Restaurant owners can register with the app easily and obtain approval from the admin.
They can also upload the menu to the app along with the price, quantity, and more for user reference.
View user details:
Hotel owners can also access customers’ and delivery executives’ details when they accept a request.
Monitor order status:
They can also get to know the status of the food delivery order after each phase is complete via push notifications.
Vendors will also be able to view the list of orders they have served successfully when required.
They can also create discounts or rewards for users, and they can avail it when they place a food delivery request.
The admin can manage all app and user-related data any time required. The data can also be updated or modified by the admin if needed.
Analytics and reports:
The admin can view all the reports and analytics generated by the app based on earnings, user behavior, and more.
With this powerful admin dashboard, the admin can set the base cost, delivery fee, and surge fee if required.
The admin can also create multiple sub-admins and provide them access to particular sections to manage them efficiently.
Sub-admins or the admin can team up other brands and display their ads on the app after receiving a fixed sum of money.
The admin will also cut down commission before transferring the earnings to delivery executives and restaurants.
Choose the apt business model and make sure you include all the necessary features specified in this article. It will help you reach your audience and earn their trust in a short period. Establish your brand with an optimized UberEats clone app today.